Privacy Policy

Welcome to our Orion ShopMateTM App

Collection of your Personal Information

Orion ShopMateTM is used as a stand-alone application or synchronized with a driver transportation application approved by the United Stated Department of Transportation (USDoT) and Federal Motor Carrier Safety Administration (FMCSA) to ensure that commercial truck drivers are executing their manifest in compliance with shipping requirements. Orion ShopMateTM collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Orion ShopMateTM also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites. There is also information about your computer hardware and software that is automatically collected by Orion Vehicle Intelligence System (Orion VIS). This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Orion ShopMateTM for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Orion ShopMateTM Web site. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Orion ShopMateTM public message boards, this information may be collected and used by others. Note: Orion ShopMateTM does not read any of your private online communications. Orion ShopMateTM encourages you to review the privacy statements of Web sites you choose to link to from Orion ShopMateTM so that you can understand how those Web sites collect, use and share your information. Orion ShopMateTM is not responsible for the privacy statements or other content on Web sites outside of the Orion ShopMateTM and Orion ShopMateTM family of Web sites.

Other Information That We Collect Only through the Orion ShopMateTM app and not from your mobile device.

  • Driver Vehicle Logs: this information includes knowing information regarding certain vehicles you driver to include vehicle make, model, type, Vehicle Identification Number (VIN), odometer, license plate, and state registration number.
  • Documents: : we record your odometer mileage and engine diagnostic data to understand what maintenance, if any, may be required to keep your vehicle in operating condition required by state and federal laws.
  • Pictures: pictures of your vehicle exterior and interior are recorded. Any personal pictures you may take are not recorded.
  • Text Messages: inbound and outbound messages are recorded
  • Your Profile: this is optional information you input that enables shop and maintenance personnel to contact you

Use of your Personal Information

Orion ShopMateTM collects and uses your personal information to operate the Orion ShopMateTM Web site and deliver the services you have requested. Orion ShopMateTM also uses your personally identifiable information to inform you of other products or services available from Orion ShopMateTM and its affiliates. Orion ShopMateTM may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Orion ShopMateTM does not sell, rent or lease its customer lists to third parties. Orion ShopMateTM may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Orion ShopMateTM may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Orion Vehicle Intelligence System (Orion VIS), and they are required to maintain the confidentiality of your information. Orion ShopMateTM does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. Orion ShopMateTM keeps track of the Web sites and pages our customers visit within Orion Vehicle Intelligence System (Orion VIS), in order to determine what Orion ShopMateTM services are the most popular. This data is used to deliver customized content and advertising within Orion ShopMateTM to customers whose behavior indicates that they are interested in a particular subject area. Orion ShopMateTM Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Orion ShopMateTM or the site; (b) protect and defend the rights or property of Orion ShopMateTM; and, (c) act under exigent circumstances to protect the personal safety of users of Orion ShopMateTM, or the public.

Your information may be shared with the following individuals for specific purposes that you agree:

  • Vehicle Fleet Operators: To the extent you are employed by a Fleet Operator in conjunction with the operations of their business, we may share your personal information.
  • Third Parties: we, your, or your Fleet Operator may use third parties for a variety of additional services that require knowledge of your personal information, tracking, and reporting functions. This may include, but is not limited to, other vehicle operators, freight managers, dispatchers, receivers, shippers, lumpers, cartage agents, and others with a vested interest in your operations.
  • Law Enforcement Agents and Agencies: Your information is subject to review by authorized law enforcement agents and their agencies to validate that you, your travel routes, current location, and other information is compliant with state and federal laws.

Use of Cookies

The Orion ShopMateTM Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Orion ShopMateTM pages, or register with Orion ShopMateTM site or services, a cookie helps Orion ShopMateTM to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Orion ShopMateTM Web site, the information you previously provided can be retrieved, so you can easily use the Orion ShopMateTM features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Orion ShopMateTM services or Web sites you visit.

Security of your Personal Information

Orion ShopMateTM secures your personal information from unauthorized access, use or disclosure. Orion ShopMateTM secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement Orion ShopMateTM will occasionally update this Statement of Privacy to reflect company and customer feedback. Orion ShopMateTM encourages you to periodically review this Statement to be informed of how Orion ShopMateTM is protecting your information.

Contact Information

Praxis Technologies, Inc., is the beneficial owner of Orion ShopMateTM and welcomes your comments regarding this Statement of Privacy. If you believe that Orion ShopMateTM has not adhered to this Statement, please contact Orion ShopMateTM using our online contact form, call us at 888.647.0080, email us at, or write us at Praxis Technologies, Inc., 816 N. Delsea Drive, Glassboro, NJ 08028. We will use commercially reasonable efforts to promptly determine and remedy the problem.